Frequently asked questions
Quotes and pricing
Where do I see pricing?
On your PDF quote. Configure your lecterns, add them to your cart and choose Get a PDF quote; it is emailed to you as well. Prices are not shown on the website.
What pricing will my quote show?
Authorized NOVA dealers who sign in with their company email get their dealer pricing and terms. Buyers ordering on a purchasing contract can pick the contract on the quote form for contract pricing. Everyone else gets NOVA’s standard pricing. For dealers →
How long is a quote valid?
90 days from the date on the quote.
What is the model number for?
It is the exact NOVA catalog number for your configuration. Use it on purchase orders, in bid specifications and when you contact us.
Can I share a configuration?
Yes. Every configuration has its own link: copy it from your browser. Each lectern on a quote also has a QR code and a link back to its exact configuration.
Is there a spec sheet?
Yes. Download spec sheet on any product page gives a one-page PDF of that exact configuration, without prices, for proposals and bids.
Ordering and payment
How do I order?
Send NOVA your purchase order with your quote number. There is no online checkout.
What are the payment terms?
Standard terms are payment in full with your purchase order. Dealers have the terms on their account, and orders on a purchasing contract follow that contract’s terms (usually net 30).
Can I order through my purchasing contract?
Yes. NOVA is on GSA, TIPS, PEPPM and state contracts in Alabama, Arkansas, California, Louisiana and New York. Schools, government & contracts →
We are tax exempt. What do we do?
Check Tax-exempt organization when you request your quote and upload your exemption certificate. We keep it on file with your order.
Can I buy through a dealer?
Yes. NOVA sells through authorized dealers and directly. A dealer can configure your lecterns with you and send you the quote.
Shipping and lead time
How long does it take?
Typically ships in 8 weeks, 10 weeks with a Trolley. Lecterns are built to order in Flora, Illinois; the lead time starts when the order is confirmed.
What does freight cost?
Dock-to-dock freight within the continental US is included. Orders under $30,000 list carry a $200 handling fee and a skid charge; the final skid cost is on the sales order.
Do lecterns arrive assembled?
Yes. Every lectern ships assembled, the AV Lectern with Shelves included. Rack accessories come installed. A few parts are put on at delivery: levelers, casters, flip-up shelves and the D-top’s desk, and a rack cube, which ships assembled in its own carton and is installed in the lectern on site.
Do you ship to Alaska, Hawaii or outside the US?
Yes. Freight is included only within the continental US; outside it, the freight is yours to pay.
Is liftgate or inside delivery available?
Yes, quoted on request: note it on your quote request or purchase order, or call us. If you need the carrier to call before delivery, there is a $30 charge per order and delivery location.
Who installs the lecterns?
When you buy through a dealer, your dealer installs them as part of the order. If you buy directly from NOVA and can’t install them yourselves, NOVA arranges installation through Installnet, a nationwide network that finds a qualified installer in your area.
Product questions
Which lecterns are ADA compliant?
The sit-stand lecterns adjust electrically from 30" to 42" and are ADA compliant. Seated height lecterns have a 32" ADA height option.
How much can the sit-stand lift?
Up to 550 lb.
What monitor sizes fit?
Surface mount arm up to 24" (21 lb), articulating arm up to 35" (33 lb), Downview up to 21" (16×21 and 18×21) or 24" (21×24), Trolley E up to 20" and Trolley EXL up to 24" widescreen. Some need a minimum worksurface size; the configurator only offers the ones that fit. Lectern buying guide →
How much rack space is there?
Sit-stand lecterns have 12 RU of rack rails and seated lecterns 14 RU. Standing lecterns 30" and 36" wide have 14 RU; 42" and 48" wide have two compartments, 28 RU in total. A pull-out shelf reduces rack space to 10 RU (20 RU on wide units).
Can I get a left-hand version?
Yes. Left-hand units are exact mirrors of the standard units; choose it in the configurator.
Do the lecterns have casters?
Casters are standard on the square, curved and privacy-side standing lecterns and an option on the others.
Is power included?
Each rack compartment comes with a power strip, and power centers and grommets can be added on the worksurface. An additional power strip is available on the sit-stand and seated lecterns, the instructor desks and standing lecterns under 42" wide.
Are the locks keyed alike?
Yes, every lock on a lectern is keyed alike, and each lock comes with two keys. You can ask for different key numbers on your order.
How do I replace a key or a part?
Call or message NOVA with your lectern’s model number. Replacement keys are NOVA item LP-100; parts are ordered the same way, one at a time. If the damage was your responsibility, the part is billed; if not, NOVA ships it free. Contact NOVA →
What certifications do the electrical parts have?
The power centers carry their maker’s (Byrne’s) certifications, and the Trolley monitor lift’s power supply is UL listed. Ask us for the power strip’s spec sheet.
Can lecterns be made in custom sizes or colors?
Yes, on request. Send us whatever you have to start with: sketches, drawings, pictures or notes all help, and we’ll work out the details with you. Send us your project →
Can I see colors in person?
Yes, NOVA sends laminate and metal finish samples. Screen colors are approximate. Request finish samples →
Warranty
What is the warranty?
A limited lifetime warranty for the original customer, with set periods for some parts: thermofused laminate 25 years, drawer slides 20 years, locks 10 years, electric sit-stand lifts and Downview technology 5 years, the Trolley monitor lift 3 years. Full warranty →
Not answered here? Call 800-730-6682 or send us a message.