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Privacy policy

Effective date: November 4, 2026

NOVA Solutions, Inc. (“NOVA”, “we”) makes AV lecterns and technology furniture for schools and organizations. This policy explains what information this website (www.novasolutionsinc.com) collects, how we use it, and the choices you have. We collect only what we need to prepare quotes and help you buy from us, and we do not sell your personal information.

Information you give us

  • Quote requests: your name, email address and organization, and if you choose to give them, your phone number, ZIP code and whether you would like a call. We also keep the lecterns and options in your quote.
  • Sign-in: to send you a quote with your own pricing, we email you a one-time code to confirm your email address.
  • Contact form: your name, email address, organization and message, and if you choose to give them, your phone number, state, project details and an attached file. They are emailed to NOVA’s sales team so we can answer you, and you get an email confirming we received your message. To prevent misuse of the form, we keep a record of the email address and IP address each message came from, and when.
  • Tax-exempt organizations: if you upload an exemption certificate with a quote request, it is sent to NOVA with your quote for our records.

Information collected automatically

  • Sign-in cookie: after you confirm your email, a cookie keeps you signed in on this site for up to 30 days. It is needed for sign-in to work, and you can sign out at any time.
  • Saved in your browser: your cart and the details you type into the quote form are saved in your own browser so they are still there when you come back. They are not sent to us until you request a quote, and clearing this site’s data in your browser removes them.
  • Google Analytics and Google Ads: we use Google Analytics to understand how visitors use the site (pages viewed, the device and browser used, how you arrived, and steps such as requesting a quote), and Google Ads to measure whether our ads lead to quote requests. These Google services use cookies and similar technology. They do not receive your name, email or prices. You can opt out of Google Analytics with Google’s browser add-on (tools.google.com/dlpage/gaoptout) and manage ad personalization at adssettings.google.com.
  • Server logs: like most websites, our hosting provider keeps basic technical logs (such as IP address and browser type) to keep the site secure and working.

How we use your information

  • To prepare and email your quote, with your organization’s pricing when you are signed in.
  • To answer your questions and contact you about your quote or order.
  • To keep tax-exemption certificates on file with your quote.
  • To send you occasional emails about NOVA products and news (see below).
  • To improve the site and measure how well our advertising works.

Product emails: if you request a quote, we may add your email address to our list for occasional emails about NOVA products and news. Every one of these emails has an unsubscribe link, and you can also ask us to stop by contacting us. Unsubscribing does not stop emails about your quotes or orders.

Who we share it with

We do not sell or rent your personal information. We share it only with companies that help us run this site, and only so they can do that work for us:

  • Brevo: sends our quote and sign-in emails.
  • Vercel: hosts the website.
  • Neon: hosts the database where quotes and customer accounts are kept (in the United States).
  • Google: Google Analytics and Google Ads, as described above.

Your quote request also goes to NOVA’s sales team. We may also disclose information when the law requires it.

How long we keep it

We keep quote requests and customer account details for as long as we need them to serve you and for our business and tax records, then delete them. Sign-in codes expire after 10 minutes.

Your choices

  • You can ask to see, correct or delete the personal information we hold about you by emailing us at the address below. We will respond within a reasonable time.
  • You can unsubscribe from our product emails at any time with the link in any of them, or by contacting us.
  • You can block or delete cookies in your browser settings. If you block the sign-in cookie, you will need to confirm your email each time you request a quote.
  • Do Not Track: this site does not currently respond to browser “Do Not Track” signals.

Children

This site is for schools, businesses and other organizations. It is not directed to children under 13, and we do not knowingly collect their information.

Security

The site uses encrypted connections (HTTPS), and access to quotes and customer details is limited to NOVA staff who need it. No website can promise perfect security, but we take reasonable steps to protect your information.

Changes to this policy

If we change this policy, we will post the new version here and update the effective date.

Contact us

Questions about this policy or your information: email sales@novasolutionsinc.com, call 800-730-6682, or write to NOVA Solutions, Inc., 1051 West North Ave, Flora, IL 62839.